\u0645\u062f\u06cc\u0631\u06cc\u062a \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627 \u062f\u0631 \u0646\u0631\u0645 \u0627\u0641\u0632\u0627\u0631 BPMS \u0631\u0627\u0647\u0628\u0631\u0627\u0646<\/a> \u0628\u0647 \u0634\u0645\u0627 \u0627\u0645\u06a9\u0627\u0646 \u0645\u06cc\u200c\u062f\u0647\u062f \u062a\u0627 \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u062e\u0648\u062f \u0631\u0627 \u062f\u0631 \u06cc\u06a9 \u0633\u0627\u062e\u062a\u0627\u0631 \u0645\u0646\u0633\u062c\u0645 \u0648 \u06cc\u06a9\u067e\u0627\u0631\u0686\u0647 \u0628\u0631\u0627\u06cc \u0630\u06cc\u0646\u0641\u0639\u0627\u0646 \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627 \u067e\u06cc\u0627\u062f\u0647 \u0633\u0627\u0632\u06cc \u06a9\u0646\u06cc\u062f.<\/strong><\/p>\n<\/div>\n

\u0686\u0647 \u0633\u0627\u0632\u0645\u0627\u0646\u200c\u0647\u0627\u06cc\u06cc \u0627\u0632 \u0686\u0627\u0631\u0686\u0648\u0628 ITIL \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0645\u06cc\u200c\u06a9\u0646\u0646\u062f\u061f<\/strong><\/h3>\n
\u062a\u0627 \u0627\u06cc\u0646\u062c\u0627 \u062f\u0627\u0646\u0633\u062a\u06cc\u0645 \u0627\u0633\u062a\u0627\u0646\u062f\u0627\u0631\u062f itil \u0686\u06cc\u0633\u062a \u0648 \u062a\u0647\u06cc\u0647 \u0622\u0646 \u0686\u0647 \u0645\u0631\u0627\u062d\u0644\u06cc \u062f\u0627\u0631\u062f. \u062f\u0631 \u0627\u06cc\u0646 \u0628\u062e\u0634 \u0628\u0647 \u0634\u0645\u0627 \u062e\u0648\u0627\u0647\u06cc\u0645 \u06af\u0641\u062a \u06a9\u0647 \u062f\u0644\u0627\u06cc\u0644 \u0633\u0627\u0632\u0645\u0627\u0646\u200c\u0647\u0627 \u0628\u0631\u0627\u06cc \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0627\u0632 \u0627\u0633\u062a\u0627\u0646\u062f\u0627\u0631\u062f itil \u0686\u06cc\u0633\u062a.<\/p>\n
$\"\u0627\u0633\u062a\u0641\u0627\u062f\u0647$ <\/p>\n
\u0647\u0645\u0647 \u06a9\u0633\u0628 \u0648 \u06a9\u0627\u0631\u0647\u0627 \u0628\u0627 \u0647\u0631 \u0627\u0646\u062f\u0627\u0632\u0647\u200c\u0627\u06cc\u060c \u0628\u0647 \u0645\u0646\u0638\u0648\u0631 \u0628\u0647\u0628\u0648\u062f \u0627\u0631\u0632\u0634 \u062e\u062f\u0645\u0627\u062a \u062e\u0648\u062f\u060c \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u0646\u062f \u0627\u0632 \u0645\u062f\u0644 itil \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u06a9\u0646\u0646\u062f. \u0627\u06cc\u0646 \u0686\u0627\u0631\u0686\u0648\u0628 \u0628\u0647 \u06a9\u0633\u0628 \u0648 \u06a9\u0627\u0631\u0647\u0627 \u06a9\u0645\u06a9 \u0645\u06cc\u200c\u06a9\u0646\u062f \u062a\u0627 \u0647\u0645\u0632\u0645\u0627\u0646 \u0628\u0627 \u0628\u0647\u0628\u0648\u062f \u0642\u0627\u0628\u0644\u06cc\u062a\u200c\u0647\u0627\u06cc \u0628\u062e\u0634 IT \u062f\u0631 \u0633\u0627\u0632\u0645\u0627\u0646 \u062e\u0648\u062f\u060c \u0645\u0634\u06a9\u0644\u0627\u062a \u0648 \u0646\u0648\u0627\u0642\u0635 \u0631\u0627 \u0646\u06cc\u0632 \u0628\u0631\u0637\u0631\u0641 \u06a9\u0646\u0646\u062f. \u0639\u0644\u0627\u0648\u0647 \u0628\u0631 \u0627\u06cc\u0646\u060c \u0633\u0627\u0632\u0645\u0627\u0646\u200c\u0647\u0627 \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u0646\u062f \u0627\u0632 \u0645\u062f\u0644 itil \u0628\u0647 \u0639\u0646\u0648\u0627\u0646 \u06cc\u06a9 \u0631\u0627\u0647\u0646\u0645\u0627 \u0628\u0631\u0627\u06cc \u0628\u0647\u0628\u0648\u062f \u06cc\u0627 \u0627\u062c\u0631\u0627\u06cc \u0642\u0627\u0628\u0644\u06cc\u062a\u200c\u0647\u0627\u06cc\u06cc \u06a9\u0647 \u0628\u0631\u0627\u06cc \u06a9\u0633\u0628 \u06a9\u0627\u0631 \u0622\u0646\u0647\u0627 \u0627\u0631\u0632\u0634 \u062e\u0644\u0642 \u0645\u06cc\u200c\u06a9\u0646\u062f\u060c \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u06a9\u0646\u0646\u062f.<\/p>\n
\u0645\u0632\u0627\u06cc\u0627\u06cc \u0627\u0633\u062a\u0627\u0646\u062f\u0627\u0631\u062f ITIL \u0686\u06cc\u0633\u062a\u061f<\/strong><\/h3>\n
\u062f\u0631 \u0627\u06cc\u0646 \u0628\u062e\u0634\u060c 6 \u0645\u0648\u0631\u062f \u0627\u0632 \u0645\u0647\u0645\u200c\u062a\u0631\u06cc\u0646 \u0645\u0632\u0627\u06cc\u0627\u06cc \u0627\u0633\u062a\u0627\u0646\u062f\u0627\u0631\u062f itil \u0631\u0627 \u0628\u0647 \u0634\u0645\u0627 \u062e\u0648\u0627\u0647\u06cc\u0645 \u06af\u0641\u062a:<\/p>\n
1. \u06a9\u0633\u0628 \u0648 \u06a9\u0627\u0631\u062a\u0627\u0646 \u0631\u0627 \u0628\u0627 IT \u0647\u0645\u0627\u0647\u0646\u06af \u0645\u06cc\u200c\u06a9\u0646\u062f<\/strong><\/h4>\n
\u0647\u0631 \u0686\u0646\u062f \u06a9\u0647 itil \u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc\u200c\u0647\u0627\u06cc \u06a9\u0633\u0628 \u0648 \u06a9\u0627\u0631 \u0631\u0627 \u0627\u06cc\u062c\u0627\u062f \u0646\u0645\u06cc\u200c\u06a9\u0646\u062f\u060c \u0627\u0645\u0627 \u0627\u0632 \u0622\u0646\u0647\u0627 \u062d\u0645\u0627\u06cc\u062a \u0645\u06cc\u200c\u06a9\u0646\u062f. \u062f\u0631 \u0648\u0627\u0642\u0639\u060c \u0627\u06cc\u0646 \u0686\u0627\u0631\u0686\u0648\u0628\u060c \u0628\u0627\u0639\u062b \u0645\u06cc\u200c\u0634\u0648\u062f IT\u060c \u0628\u0647 \u0639\u0646\u0648\u0627\u0646 \u06cc\u06a9 \u0627\u0631\u0627\u0626\u0647 \u062f\u0647\u0646\u062f\u0647 \u062e\u062f\u0645\u0627\u062a \u0639\u0645\u0644 \u06a9\u0631\u062f\u0647 \u0648 \u0628\u0647 \u0628\u062e\u0634 \u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc\u06a9 \u06a9\u0633\u0628 \u0648 \u06a9\u0627\u0631 \u0634\u0645\u0627 \u062a\u0628\u062f\u06cc\u0644 \u0634\u0648\u062f.<\/p>\n
2. \u0647\u0632\u06cc\u0646\u0647\u200c\u0647\u0627 \u0631\u0627 \u0634\u0641\u0627\u0641 \u0633\u0627\u0632\u06cc \u0645\u06cc\u200c\u06a9\u0646\u062f<\/strong><\/h4>\n
\u0627\u0632 \u0637\u0631\u06cc\u0642 \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u0645\u062f\u0644 itil \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u06cc\u062f \u0647\u0632\u06cc\u0646\u0647\u200c\u0647\u0627\u06cc \u062e\u0648\u062f \u0631\u0627 \u0628\u0631 \u0627\u0633\u0627\u0633 \u0645\u0639\u06cc\u0627\u0631\u0647\u0627\u06cc \u062f\u0642\u06cc\u0642 \u0648 \u0645\u0637\u0645\u0626\u0646\u060c \u0628\u0631\u0631\u0633\u06cc \u06a9\u0631\u062f\u0647 \u0648 \u062f\u0631 \u0645\u0648\u0631\u062f \u0628\u0648\u062f\u062c\u0647 \u0628\u0647\u062a\u0631\u06cc\u0646 \u062a\u0635\u0645\u06cc\u0645 \u0631\u0627 \u0628\u06af\u06cc\u0631\u06cc\u062f.<\/p>\n
3. \u06a9\u06cc\u0641\u06cc\u062a \u062e\u062f\u0645\u0627\u062a \u0634\u0645\u0627 \u0631\u0627 \u0627\u0641\u0632\u0627\u06cc\u0634 \u0645\u06cc\u200c\u062f\u0647\u062f<\/strong><\/h4>\n
\u0627\u0633\u062a\u0627\u0646\u062f\u0627\u0631\u062f\u0647\u0627\u06cc itil \u060c \u0634\u0627\u0645\u0644 \u0631\u0648\u0627\u0628\u0637 \u06a9\u0633\u0628 \u0648 \u06a9\u0627\u0631 \u0648 \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u0645\u062f\u06cc\u0631\u06cc\u062a \u0633\u0637\u062d \u062e\u062f\u0645\u0627\u062a \u0627\u0633\u062a \u06a9\u0647 \u062a\u062c\u0631\u0628\u06cc\u0627\u062a\u06cc \u0631\u0627 \u062f\u0631 \u0632\u0645\u06cc\u0646\u0647 \u062a\u062c\u0631\u0628\u0647 \u0645\u0634\u062a\u0631\u06cc \u0648 \u0647\u0645\u0686\u0646\u06cc\u0646 \u062a\u0648\u0627\u0646\u0627\u06cc\u06cc \u0645\u062f\u06cc\u0631\u06cc\u062a \u0628\u0647\u062a\u0631 \u0648 \u0645\u0648\u062b\u0631\u062a\u0631 \u0627\u0646\u062a\u0638\u0627\u0631\u0627\u062a \u0645\u0634\u062a\u0631\u06cc \u0627\u0631\u0627\u0626\u0647 \u0645\u06cc\u200c\u062f\u0647\u062f. \u0628\u0627 \u062f\u0631 \u0646\u0638\u0631 \u06af\u0631\u0641\u062a\u0646 \u0627\u06cc\u0646 \u0645\u0648\u0627\u0631\u062f\u060c \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u06cc\u062f \u06a9\u06cc\u0641\u06cc\u062a \u062e\u062f\u0645\u0627\u062a \u062e\u0648\u062f \u0631\u0627 \u0627\u0641\u0632\u0627\u06cc\u0634 \u062f\u0627\u062f\u0647 \u0648 \u0631\u0636\u0627\u06cc\u062a \u0645\u0634\u062a\u0631\u06cc\u0627\u0646 \u062e\u0648\u062f \u0631\u0627 \u062c\u0644\u0628 \u06a9\u0646\u06cc\u062f.<\/p>\n
4. \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u06cc\u062f \u0628\u0647 \u0622\u0646 \u06a9\u0627\u0645\u0644\u0627 \u0645\u0637\u0645\u0626\u0646 \u0628\u0627\u0634\u06cc\u062f<\/strong><\/h4>\n
\u0627\u0645\u06a9\u0627\u0646 \u0646\u0638\u0627\u0631\u062a \u0645\u062f\u0627\u0648\u0645 \u0628\u0647 \u0647\u0645\u0631\u0627\u0647 \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u0645\u062f\u06cc\u0631\u06cc\u062a \u062d\u0648\u0627\u062f\u062b \u0648 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0645\u0634\u06a9\u0644\u0627\u062a \u062f\u0631 \u0627\u06cc\u0646 \u0686\u0627\u0631\u0686\u0648\u0628\u060c \u0628\u0647 \u06a9\u0633\u0628 \u0648 \u06a9\u0627\u0631 \u0634\u0645\u0627 \u0627\u0645\u06a9\u0627\u0646 \u0645\u06cc\u200c\u062f\u0647\u062f \u062a\u0627 \u0636\u0645\u0646 \u0628\u0631\u0631\u0633\u06cc \u0648 \u062a\u062d\u0644\u06cc\u0644 \u0639\u0645\u0644\u06a9\u0631\u062f\u060c \u0645\u0634\u06a9\u0644\u0627\u062a \u0631\u0627 \u0633\u0627\u062f\u0647\u200c\u062a\u0631 \u0648 \u0633\u0631\u06cc\u0639\u200c\u062a\u0631 \u062d\u0644 \u06a9\u0646\u062f \u0648 \u0627\u0632 \u0637\u0631\u06cc\u0642 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0645\u0634\u06a9\u0644\u0627\u062a\u060c \u0627\u0632 \u0648\u0642\u0648\u0639 \u062d\u0648\u0627\u062f\u062b \u0622\u06cc\u0646\u062f\u0647 \u062c\u0644\u0648\u06af\u06cc\u0631\u06cc \u06a9\u0646\u062f.<\/p>\n
5. \u0628\u0627\u0639\u062b \u0686\u0627\u0628\u06a9\u06cc \u06a9\u0633\u0628 \u0648 \u06a9\u0627\u0631 \u0634\u0645\u0627 \u0645\u06cc\u200c\u0634\u0648\u062f<\/strong><\/h4>\n
\u0627\u06cc\u0646 \u0631\u0648\u0632\u0647\u0627 \u0634\u0631\u0627\u06cc\u0637 \u06a9\u0633\u0628 \u0648 \u06a9\u0627\u0631\u0647\u0627 \u0628\u0647 \u0633\u0631\u0639\u062a \u062a\u063a\u06cc\u06cc\u0631 \u0645\u06cc\u200c\u06a9\u0646\u062f\u060c \u067e\u0633 \u0628\u0647\u062a\u0631 \u0627\u0633\u062a \u0645\u0634\u0627\u063a\u0644 \u0686\u0627\u0628\u06a9 \u0628\u0627\u0634\u0646\u062f \u062a\u0627 \u0628\u062a\u0648\u0627\u0646\u0646\u062f \u062c\u0644\u0648\u062a\u0631 \u0627\u0632 \u0631\u0642\u0628\u0627 \u062d\u0631\u06a9\u062a \u06a9\u0646\u0646\u062f. \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u0686\u0627\u0631\u0686\u0648\u0628 itil \u0628\u0647 \u0633\u0627\u0632\u0645\u0627\u0646\u200c \u0634\u0645\u0627 \u06a9\u0645\u06a9 \u0645\u06cc\u200c\u06a9\u0646\u062f \u062a\u0627 \u0628\u0627 \u062a\u063a\u06cc\u06cc\u0631\u0627\u062a \u0641\u0646\u0627\u0648\u0631\u06cc \u0647\u0645\u0627\u0647\u0646\u06af \u0634\u0648\u062f \u0648 \u0628\u0631 \u0646\u0648\u0622\u0648\u0631\u06cc \u062a\u0645\u0631\u06a9\u0632 \u06a9\u0646\u062f. \u0628\u0647 \u0627\u06cc\u0646 \u062a\u0631\u062a\u06cc\u0628\u060c \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u06cc\u062f \u0645\u0634\u062a\u0631\u06cc\u0627\u0646 \u062e\u0648\u062f \u0631\u0627 \u0631\u0627\u0636\u06cc \u0646\u06af\u0647 \u062f\u0627\u0631\u06cc\u062f.<\/p>\n
6. \u0627\u0646\u0639\u0637\u0627\u0641 \u067e\u0630\u06cc\u0631\u06cc \u06a9\u0633\u0628 \u0648 \u06a9\u0627\u0631 \u0634\u0645\u0627 \u0631\u0627 \u0627\u0641\u0632\u0627\u06cc\u0634 \u0645\u06cc\u200c\u062f\u0647\u062f<\/strong><\/h4>\n
\u0645\u0627\u0647\u06cc\u062a \u0645\u062f\u0644 itil \u0628\u0647 \u0634\u06a9\u0644\u06cc \u0627\u0633\u062a \u06a9\u0647 \u0633\u0627\u0632\u0645\u0627\u0646\u200c\u0647\u0627 \u0648 \u0648\u0627\u062d\u062f\u0647\u0627\u06cc \u0641\u0646\u0627\u0648\u0631\u06cc \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u0646\u062f \u0628\u0627 \u062a\u0648\u062c\u0647 \u0628\u0647 \u0628\u0648\u062f\u062c\u0647 \u0648 \u062f\u0627\u0645\u0646\u0647 \u0641\u0639\u0627\u0644\u06cc\u062a\u200c\u0647\u0627\u060c \u0646\u0633\u0628\u062a \u0628\u0647 \u067e\u06cc\u0627\u062f\u0647 \u0633\u0627\u0632\u06cc itil (\u0628\u0647 \u0635\u0648\u0631\u062a \u06af\u0633\u062a\u0631\u062f\u0647 \u06cc\u0627 \u0645\u062d\u062f\u0648\u062f) \u0627\u0642\u062f\u0627\u0645 \u06a9\u0646\u0646\u062f. \u0639\u0644\u0627\u0648\u0647 \u0628\u0631 \u0627\u06cc\u062c\u0627\u062f \u0632\u0645\u06cc\u0646\u0647\u200c\u0627\u06cc \u0628\u0631\u0627\u06cc \u0627\u0633\u062a\u0627\u0646\u062f\u0627\u0631\u062f \u0633\u0627\u0632\u06cc \u0648 \u0628\u0647\u06cc\u0646\u0647 \u0633\u0627\u0632\u06cc \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u060c \u0627\u0633\u062a\u0642\u0631\u0627\u0631 \u0633\u06cc\u0633\u062a\u0645 itil \u062f\u0631 \u0633\u0627\u0632\u0645\u0627\u0646 \u0634\u0645\u0627 \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u062f \u0632\u0645\u06cc\u0646\u0647 \u0627\u0646\u0639\u0637\u0627\u0641 \u067e\u0630\u06cc\u0631\u06cc \u0631\u0627 \u0628\u0631\u0627\u06cc \u0628\u0647\u0628\u0648\u062f \u0648 \u063a\u0646\u06cc \u0633\u0627\u0632\u06cc \u0641\u0646\u0627\u0648\u0631\u06cc \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u0641\u0631\u0627\u0647\u0645 \u06a9\u0646\u062f.<\/p>\n
$\"\u0645\u0632\u0627\u06cc\u0627\"$ <\/p>\n
\u06a9\u0627\u0631\u0628\u0631\u062f\u0647\u0627\u06cc \u0627\u0633\u062a\u0627\u0646\u062f\u0627\u0631\u062f ITIL \u0686\u06cc\u0633\u062a\u061f<\/strong><\/h3>\n
\u062d\u062a\u0645\u0627 \u0645\u062a\u0648\u062c\u0647 \u0634\u062f\u0647\u200c\u0627\u06cc\u062f \u06a9\u0647 \u0647\u062f\u0641 \u0627\u0632 \u0627\u0633\u062a\u0642\u0631\u0627\u0631 \u0648 \u06a9\u0627\u0631\u0628\u0631\u062f itil \u060c \u0631\u0641\u0639 \u0645\u0634\u06a9\u0644\u0627\u062a \u0631\u0627\u06cc\u062c \u062f\u0631 \u062d\u0648\u0632\u0647 \u0641\u0639\u0627\u0644\u06cc\u062a\u200c\u0647\u0627\u06cc \u0645\u0631\u062a\u0628\u0637 \u0628\u0627 \u062e\u062f\u0645\u0627\u062a \u0641\u0646\u0627\u0648\u0631\u06cc \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u062f\u0631 \u0633\u0627\u0632\u0645\u0627\u0646\u200c\u0647\u0627\u0633\u062a. \u0628\u0631\u062e\u06cc \u0627\u0632 \u0645\u0633\u0627\u0626\u0644 \u0648 \u0686\u0627\u0644\u0634\u200c\u0647\u0627\u06cc\u06cc \u06a9\u0647 \u062f\u0631 \u0627\u06a9\u062b\u0631 \u0633\u0627\u0632\u0645\u0627\u0646\u200c\u0647\u0627 \u0628\u0647 \u0686\u0634\u0645 \u0645\u06cc\u200c\u062e\u0648\u0631\u062f\u060c \u0639\u0628\u0627\u0631\u062a \u0627\u0633\u062a \u0627\u0632:<\/p>\n
\n
\u0634\u0641\u0627\u0641 \u0646\u0628\u0648\u062f\u0646 \u062e\u062f\u0645\u0627\u062a \u0642\u0627\u0628\u0644 \u0627\u0631\u0627\u0626\u0647<\/li>\n
\u0646\u0627\u0631\u0636\u0627\u06cc\u062a\u06cc \u0645\u0634\u062a\u0631\u06cc\u0627\u0646 \u0648 \u0630\u06cc\u0646\u0641\u0639\u0627\u0646 \u0627\u0632 \u062e\u062f\u0645\u0627\u062a \u067e\u0634\u062a\u06cc\u0628\u0627\u0646\u06cc<\/li>\n
\u0645\u062f\u06cc\u0631\u06cc\u062a \u0646\u0627\u0645\u0637\u0644\u0648\u0628 \u0645\u0646\u0627\u0628\u0639 \u0627\u0646\u0633\u0627\u0646\u06cc<\/li>\n
\u0628\u0647\u0631\u0647\u200c\u0648\u0631\u06cc \u067e\u0627\u06cc\u06cc\u0646 \u0633\u0627\u0632\u0645\u0627\u0646 \u0628\u0647 \u062f\u0644\u06cc\u0644 \u0627\u0646\u062c\u0627\u0645 \u062f\u0648\u0628\u0627\u0631\u0647 \u06a9\u0627\u0631\u06cc\u200c\u0647\u0627\u06cc \u0645\u062a\u0639\u062f\u062f<\/li>\n
\u0639\u062f\u0645 \u0646\u0638\u0627\u0631\u062a \u0648 \u06a9\u0646\u062a\u0631\u0644 \u06a9\u0627\u0641\u06cc \u0628\u0631 \u0631\u0648\u06cc \u062a\u063a\u06cc\u06cc\u0631\u0627\u062a \u0648 \u062f\u0631 \u0646\u062a\u06cc\u062c\u0647 \u0627\u06cc\u062c\u0627\u062f \u062a\u0628\u0639\u0627\u062a \u062c\u0627\u0646\u0628\u06cc \u067e\u0633 \u0627\u0632 \u0627\u0639\u0645\u0627\u0644 \u062a\u063a\u06cc\u06cc\u0631\u0627\u062a<\/li>\n
\u0648\u0642\u0648\u0639 \u062d\u0648\u0627\u062f\u062b \u062a\u06a9\u0631\u0627\u0631\u06cc \u0648 \u0627\u06cc\u062c\u0627\u062f \u0648\u0642\u0641\u0647\u200c\u0647\u0627\u06cc \u0645\u06a9\u0631\u0631 \u062f\u0631 \u0627\u0631\u0627\u0626\u0647 \u062e\u062f\u0645\u0627\u062a<\/li>\n
\u0648…<\/li>\n<\/ul>\n
\u0627\u0645\u0627 \u0628\u0627 \u0648\u062c\u0648\u062f \u0627\u06cc\u0646 \u0645\u0634\u06a9\u0644\u0627\u062a\u060c \u06a9\u0627\u0631\u0628\u0631\u062f \u0627\u0633\u062a\u0627\u0646\u062f\u0627\u0631\u062f itil \u0686\u06cc\u0633\u062a\u061f \u0627\u0632 \u0622\u0646\u062c\u0627 \u06a9\u0647 \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u0686\u0627\u0631\u0686\u0648\u0628 itil \u060c \u067e\u0633 \u0627\u0632 \u0634\u0646\u0627\u0633\u0627\u06cc\u06cc \u0645\u0634\u06a9\u0644\u0627\u062a \u0648 \u0686\u0627\u0644\u0634\u200c\u0647\u0627\u06cc \u0645\u0639\u0645\u0648\u0644 \u062f\u0631 \u0633\u0627\u0632\u0645\u0627\u0646 \u0634\u06a9\u0644 \u06af\u0631\u0641\u062a\u0647\u200c\u0627\u0646\u062f \u0648 \u067e\u06cc\u0634\u0646\u0647\u0627\u062f\u0627\u062a \u0648 \u0631\u0627\u0647\u06a9\u0627\u0631\u0647\u0627\u06cc \u0622\u0646 \u0646\u06cc\u0632 \u0628\u0631\u0627\u06cc \u06a9\u0627\u0647\u0634 \u0627\u06cc\u0646 \u0645\u0634\u06a9\u0644\u0627\u062a \u0645\u0637\u0631\u062d \u0634\u062f\u0647\u200c\u0627\u0646\u062f\u060c \u0628\u0646\u0627\u0628\u0631\u0627\u06cc\u0646 \u0627\u0633\u062a\u0642\u0631\u0627\u0631 \u0635\u062d\u06cc\u062d \u0648 \u062f\u0642\u06cc\u0642 \u0627\u06cc\u0646 \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627 \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u062f \u0631\u0627\u0647\u06a9\u0627\u0631\u06cc \u0628\u0631\u0627\u06cc \u062d\u0631\u06a9\u062a \u062f\u0631 \u0645\u0633\u06cc\u0631 \u0628\u0647\u0628\u0648\u062f \u0639\u0645\u0644\u06a9\u0631\u062f \u06a9\u0627\u0631\u06a9\u0646\u0627\u0646 \u0648 \u062f\u0631 \u0646\u0647\u0627\u06cc\u062a\u060c \u0627\u0641\u0632\u0627\u06cc\u0634 \u06a9\u06cc\u0641\u06cc\u062a \u062e\u062f\u0645\u0627\u062a \u0628\u0627\u0634\u062f.<\/p>\n
\u0648 \u062f\u0631 \u0627\u0646\u062a\u0647\u0627…<\/strong><\/p>\n
\u0627\u06cc\u0646 \u0631\u0648\u0632\u0647\u0627\u060c \u0686\u0627\u0631\u0686\u0648\u0628 itil \u0628\u0647 \u0639\u0646\u0648\u0627\u0646 \u0633\u0631\u0641\u0635\u0644 \u0645\u0647\u0645\u06cc \u062f\u0631 \u0627\u062c\u0631\u0627 \u0648 \u0628\u0647\u0628\u0648\u062f \u0645\u062f\u06cc\u0631\u06cc\u062a \u062e\u062f\u0645\u0627\u062a \u0641\u0646\u0627\u0648\u0631\u06cc \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u062f\u0631 \u0633\u0627\u0632\u0645\u0627\u0646\u200c\u0647\u0627 \u0645\u0637\u0631\u062d \u0627\u0633\u062a. \u0628\u0647 \u062e\u0627\u0637\u0631 \u062f\u0627\u0634\u062a\u0647 \u0628\u0627\u0634\u06cc\u062f \u06a9\u0647 \u0627\u06cc\u0646 \u0645\u062f\u0644\u060c \u062a\u0646\u0647\u0627 \u06cc\u06a9 \u0627\u0633\u062a\u0627\u0646\u062f\u0627\u0631\u062f \u0646\u06cc\u0633\u062a\u060c \u0628\u0644\u06a9\u0647 \u06cc\u06a9 \u0645\u062c\u0645\u0648\u0639\u0647\u200c \u06a9\u0627\u0645\u0644 \u0627\u0632 \u0628\u0647\u062a\u0631\u06cc\u0646 \u0631\u0648\u0634\u200c\u0647\u0627\u06cc\u06cc \u0627\u0633\u062a \u06a9\u0647 \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u06cc\u062f \u0622\u0646\u0647\u0627 \u0631\u0627 \u062a\u0627 \u062d\u062f\u06cc \u06a9\u0647 \u0628\u0631\u0627\u06cc \u06a9\u0633\u0628 \u0648 \u06a9\u0627\u0631\u062a\u0627\u0646 \u0645\u0646\u0627\u0633\u0628 \u062a\u0634\u062e\u06cc\u0635 \u0645\u06cc\u200c\u062f\u0647\u06cc\u062f\u060c \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u06a9\u0646\u06cc\u062f.<\/p>\n","protected":false},"excerpt":{"rendered":"
\u0632\u0645\u0627\u0646 \u0645\u0637\u0627\u0644\u0639\u0647:<\/span> 7<\/span> \u062f\u0642\u06cc\u0642\u0647<\/span><\/span>\u0627\u06cc\u062c\u0627\u062f \u0647\u0645\u0627\u0647\u0646\u06af\u06cc \u06a9\u0627\u0631\u0622\u0645\u062f \u0648 \u0645\u0648\u062b\u0631 \u0628\u06cc\u0646 \u062a\u0648\u0627\u0646\u0645\u0646\u062f\u06cc\u200c\u0647\u0627\u06cc \u0633\u0627\u0632\u0645\u0627\u0646 \u0648 \u0645\u062d\u0635\u0648\u0644\u0627\u062a \u062a\u0648\u0644\u06cc\u062f\u06cc\u060c \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u062f \u0645\u0646\u062c\u0631 \u0628\u0647 \u0627\u06cc\u062c\u0627\u062f \u06cc\u06a9 \u0645\u0632\u06cc\u062a \u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc\u06a9 \u0628\u0631\u0627\u06cc \u06a9\u0633\u0628 \u0648 \u06a9\u0627\u0631 \u0634\u0645\u0627 \u0634\u0648\u062f. \u0627\u06cc\u0646\u062c\u0627 \u0647\u0645\u0627\u0646 \u062c\u0627\u06cc\u06cc \u0627\u0633\u062a \u06a9\u0647 \u0645\u0648\u0636\u0648\u0639 itil \u0645\u06cc\u200c\u0634\u0648\u062f. \u0627\u06cc\u0646 \u0631\u0648\u06cc\u06a9\u0631\u062f \u0628\u0647 \u0633\u0627\u0632\u0645\u0627\u0646 \u0634\u0645\u0627 \u06a9\u0645\u06a9 \u0645\u06cc\u200c\u06a9\u0646\u062f \u062a\u0627 \u0628\u0627 \u06a9\u0645\u06a9 \u0641\u0646\u0627\u0648\u0631\u06cc \u0627\u0637\u0644\u0627\u0639\u0627\u062a\u060c \u0627\u0632 \u062a\u063a\u06cc\u06cc\u0631 \u0648 \u062a\u062d\u0648\u0644\u0627\u062a \u00a0\u0628\u0627\u0632\u0627\u0631 \u06a9\u0633\u0628 \u0648 \u06a9\u0627\u0631 \u0627\u0637\u0644\u0627\u0639 \u067e\u06cc\u062f\u0627 \u06a9\u0646\u062f. \u0647\u0645\u0631\u0627\u0647 \u0645\u0627 \u0628\u0627\u0634\u06cc\u062f \u062a\u0627 \u0628\u0647 \u0634\u0645\u0627 \u0628\u06af\u0648\u06cc\u06cc\u0645 \u0627\u0633\u062a\u0627\u0646\u062f\u0627\u0631\u062f itil \u0686\u06cc\u0633\u062a \u0648 \u067e\u06cc\u0627\u062f\u0647\u200c\u0633\u0627\u0632\u06cc \u0622\u0646 \u062f\u0642\u06cc\u0642\u0627 \u0686\u0647 \u06a9\u0627\u0631\u0628\u0631\u062f\u06cc \u0628\u0631\u0627\u06cc \u06a9\u0633\u0628 \u0648 \u06a9\u0627\u0631 \u0634\u0645\u0627 \u062f\u0627\u0631\u062f.<\/p>\n","protected":false},"author":5,"featured_media":5090,"comment_status":"open","ping_status":"open","sticky":true,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15],"tags":[],"better_featured_image":{"id":5090,"alt_text":"\u0627\u0633\u062a\u0627\u0646\u062f\u0627\u0631\u062f itil \u0686\u06cc\u0633\u062a","caption":"","description":"\u062d\u0631\u0648\u0641 \u0633\u0641\u06cc\u062f itil","media_type":"image","media_details":{"width":626,"height":385,"file":"2022\/02\/What-is-the-itil-standard-1.jpg","sizes":{"medium":{"file":"What-is-the-itil-standard-1-300x185.jpg","width":300,"height":185,"mime-type":"image\/jpeg","source_url":"https:\/\/www.irandnn.ir\/mag\/wp-content\/uploads\/2022\/02\/What-is-the-itil-standard-1-300x185.jpg"},"thumbnail":{"file":"What-is-the-itil-standard-1-150x150.jpg","width":150,"height":150,"mime-type":"image\/jpeg","source_url":"https:\/\/www.irandnn.ir\/mag\/wp-content\/uploads\/2022\/02\/What-is-the-itil-standard-1-150x150.jpg"},"publisher-tb1":{"file":"What-is-the-itil-standard-1-86x64.jpg","width":86,"height":64,"mime-type":"image\/jpeg","source_url":"https:\/\/www.irandnn.ir\/mag\/wp-content\/uploads\/2022\/02\/What-is-the-itil-standard-1-86x64.jpg"},"publisher-sm":{"file":"What-is-the-itil-standard-1-210x136.jpg","width":210,"height":136,"mime-type":"image\/jpeg","source_url":"https:\/\/www.irandnn.ir\/mag\/wp-content\/uploads\/2022\/02\/What-is-the-itil-standard-1-210x136.jpg"},"publisher-mg2":{"file":"What-is-the-itil-standard-1-279x220.jpg","width":279,"height":220,"mime-type":"image\/jpeg","source_url":"https:\/\/www.irandnn.ir\/mag\/wp-content\/uploads\/2022\/02\/What-is-the-itil-standard-1-279x220.jpg"},"publisher-md":{"file":"What-is-the-itil-standard-1-357x210.jpg","width":357,"height":210,"mime-type":"image\/jpeg","source_url":"https:\/\/www.irandnn.ir\/mag\/wp-content\/uploads\/2022\/02\/What-is-the-itil-standard-1-357x210.jpg"},"publisher-tall-sm":{"file":"What-is-the-itil-standard-1-180x217.jpg","width":180,"height":217,"mime-type":"image\/jpeg","source_url":"https:\/\/www.irandnn.ir\/mag\/wp-content\/uploads\/2022\/02\/What-is-the-itil-standard-1-180x217.jpg"},"publisher-tall-lg":{"file":"What-is-the-itil-standard-1-267x322.jpg","width":267,"height":322,"mime-type":"image\/jpeg","source_url":"https:\/\/www.irandnn.ir\/mag\/wp-content\/uploads\/2022\/02\/What-is-the-itil-standard-1-267x322.jpg"},"publisher-tall-big":{"file":"What-is-the-itil-standard-1-368x385.jpg","width":368,"height":385,"mime-type":"image\/jpeg","source_url":"https:\/\/www.irandnn.ir\/mag\/wp-content\/uploads\/2022\/02\/What-is-the-itil-standard-1-368x385.jpg"}},"image_meta":{"aperture":"0","credit":"","camera":"","caption":"","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"","orientation":"0","keywords":[]}},"post":5082,"source_url":"https:\/\/www.irandnn.ir\/mag\/wp-content\/uploads\/2022\/02\/What-is-the-itil-standard-1.jpg"},"fimg_url":"https:\/\/www.irandnn.ir\/mag\/wp-content\/uploads\/2022\/02\/What-is-the-itil-standard-1.jpg","_links":{"self":[{"href":"https:\/\/www.irandnn.ir\/mag\/wp-json\/wp\/v2\/posts\/5082"}],"collection":[{"href":"https:\/\/www.irandnn.ir\/mag\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.irandnn.ir\/mag\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.irandnn.ir\/mag\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.irandnn.ir\/mag\/wp-json\/wp\/v2\/comments?post=5082"}],"version-history":[{"count":7,"href":"https:\/\/www.irandnn.ir\/mag\/wp-json\/wp\/v2\/posts\/5082\/revisions"}],"predecessor-version":[{"id":5355,"href":"https:\/\/www.irandnn.ir\/mag\/wp-json\/wp\/v2\/posts\/5082\/revisions\/5355"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.irandnn.ir\/mag\/wp-json\/wp\/v2\/media\/5090"}],"wp:attachment":[{"href":"https:\/\/www.irandnn.ir\/mag\/wp-json\/wp\/v2\/media?parent=5082"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.irandnn.ir\/mag\/wp-json\/wp\/v2\/categories?post=5082"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.irandnn.ir\/mag\/wp-json\/wp\/v2\/tags?post=5082"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}