\u067e\u06cc\u0634\u200c\u062a\u0631 \u0631\u0627\u062c\u0639 \u0628\u0647 \u0627\u0633\u062a\u0627\u0646\u062f\u0627\u0631\u062f ITIL \u0635\u062d\u0628\u062a \u06a9\u0631\u062f\u06cc\u0645 \u0648 \u0622\u0646 \u0631\u0627 \u0645\u062c\u0645\u0648\u0639\u0647\u200c\u0627\u06cc \u0627\u0632 \u0631\u0648\u0634\u200c\u0647\u0627\u06cc \u0645\u062f\u06cc\u0631\u06cc\u062a\u06cc \u062f\u0627\u0646\u0633\u062a\u06cc\u0645 \u06a9\u0647 \u0628\u0631 \u0633\u0627\u0632\u06af\u0627\u0631 \u06a9\u0631\u062f\u0646 \u062e\u062f\u0645\u0627\u062a \u0641\u0646\u0627\u0648\u0631\u06cc \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u0628\u0627 \u0646\u06cc\u0627\u0632\u0647\u0627\u06cc \u06a9\u0633\u0628 \u0648 \u06a9\u0627\u0631 \u062a\u0645\u0631\u06a9\u0632 \u062f\u0627\u0631\u062f.<\/p>\n

\u0645\u0637\u0644\u0628 ITIL<\/a> \u0631\u0627 \u0628\u062e\u0648\u0627\u0646\u06cc\u062f \u062a\u0627 \u0628\u0647 \u0637\u0648\u0631 \u06a9\u0627\u0645\u0644 \u0628\u0627 \u0627\u06cc\u0646 \u0627\u0633\u062a\u0627\u0646\u062f\u0627\u0631\u062f \u0648 \u0645\u0631\u0627\u062d\u0644 \u0622\u0646 \u0622\u0634\u0646\u0627 \u0634\u0648\u06cc\u062f.<\/strong><\/p>\n<\/div>\n

\u0686\u0627\u0631\u0686\u0648\u0628 \u0645\u062f\u06cc\u0631\u06cc\u062a \u062e\u062f\u0645\u0627\u062a \u0641\u0646\u0627\u0648\u0631\u06cc \u0627\u0637\u0644\u0627\u0639\u0627\u062a (ITIL)\u060c \u0634\u0627\u0645\u0644 \u0645\u0634\u062e\u0635\u0627\u062a\u06cc \u0628\u0631\u0627\u06cc \u0645\u062f\u06cc\u0631\u06cc\u062a \u067e\u06cc\u06a9\u0631\u0628\u0646\u062f\u06cc \u0627\u0633\u062a\u060c \u0627\u06af\u0631 \u0686\u0647 \u067e\u0630\u06cc\u0631\u0634 \u0686\u0627\u0631\u0686\u0648\u0628 ITIL\u060c \u067e\u06cc\u0634 \u0646\u06cc\u0627\u0632\u06cc \u0628\u0631\u0627\u06cc \u0645\u062f\u06cc\u0631\u06cc\u062a \u067e\u06cc\u06a9\u0631\u0628\u0646\u062f\u06cc \u0646\u06cc\u0633\u062a.<\/p>\n

\u0628\u0627 \u062f\u0631 \u0646\u0638\u0631 \u06af\u0631\u0641\u062a\u0646 \u0645\u0634\u062e\u0635\u0627\u062a ITIL\u060c \u0627\u0628\u0639\u0627\u062f \u0627\u0635\u0644\u06cc \u0645\u062f\u06cc\u0631\u06cc\u062a \u067e\u06cc\u06a9\u0631\u0628\u0646\u062f\u06cc (CMDB) \u0639\u0628\u0627\u0631\u062a \u0627\u0633\u062a \u0627\u0632:<\/p>\n

\u06a9\u0634\u0641<\/strong><\/h4>\n
CI \u0647\u0627\u06cc\u06cc \u06a9\u0647 \u0628\u0627\u06cc\u062f \u062f\u0631 CMDB \u06af\u0646\u062c\u0627\u0646\u062f\u0647 \u0634\u0648\u0646\u062f \u0631\u0627 \u0634\u0646\u0627\u0633\u0627\u06cc\u06cc \u06a9\u0646\u06cc\u062f.<\/p>\n
\u0627\u0645\u0646\u06cc\u062a<\/strong><\/h4>\n
\u062f\u0627\u062f\u0647\u200c\u0647\u0627 \u0631\u0627 \u06a9\u0646\u062a\u0631\u0644 \u06a9\u0646\u06cc\u062f \u062a\u0627 \u0645\u0637\u0645\u0626\u0646 \u0634\u0648\u06cc\u062f \u06a9\u0647 \u0641\u0642\u0637 \u062a\u0648\u0633\u0637 \u0627\u0641\u0631\u0627\u062f \u0645\u062c\u0627\u0632 \u0642\u0627\u0628\u0644 \u062a\u063a\u06cc\u06cc\u0631 \u0647\u0633\u062a\u0646\u062f.<\/p>\n
\u06af\u0632\u0627\u0631\u0634 \u0646\u0648\u06cc\u0633\u06cc<\/strong><\/h4>\n
\u062d\u0641\u0638 \u0648\u0636\u0639\u06cc\u062a \u06a9\u0647 \u0634\u0627\u0645\u0644 \u0627\u0637\u0645\u06cc\u0646\u0627\u0646 \u0627\u0632 \u0627\u06cc\u0646 \u0645\u0648\u0636\u0648\u0639 \u0627\u0633\u062a \u06a9\u0647 \u0648\u0636\u0639\u06cc\u062a \u0641\u0639\u0644\u06cc \u0647\u0631 CI \u0628\u0647 \u0635\u0648\u0631\u062a \u0645\u062f\u0627\u0648\u0645 \u062b\u0628\u062a \u0648 \u0628\u0647 \u0631\u0648\u0632 \u0631\u0633\u0627\u0646\u06cc \u0645\u06cc\u200c\u0634\u0648\u062f.<\/p>\n
\u062d\u0633\u0627\u0628\u0631\u0633\u06cc<\/strong><\/h4>\n
\u0627\u0632 \u0637\u0631\u06cc\u0642 \u0645\u0645\u06cc\u0632\u06cc \u0648 \u0628\u0631\u0631\u0633\u06cc \u062f\u0627\u062f\u0647\u200c\u0647\u0627 \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u06cc\u062f \u0635\u062d\u062a \u0622\u0646\u0647\u0627 \u0631\u0627 \u062a\u0627\u06cc\u06cc\u062f \u06a9\u0646\u06cc\u062f.<\/p>\n
$\"\u0627\u0631\u062a\u0628\u0627\u0637$ <\/p>\n
\u0627\u0631\u062a\u0628\u0627\u0637 ITAM \u0648 CMDB \u0686\u06cc\u0633\u062a\u061f<\/strong><\/h3>\n\u0628\u06cc\u0646 CMDB \u0647\u0627 \u0648 \u067e\u0644\u062a\u0641\u0631\u0645\u200c\u0647\u0627\u06cc \u0645\u062f\u06cc\u0631\u06cc\u062a \u062f\u0627\u0631\u0627\u06cc\u06cc \u0641\u0646\u0627\u0648\u0631\u06cc \u0627\u0637\u0644\u0627\u0639\u0627\u062a (ITAM<\/a>)\u060c \u0628\u0631\u062e\u06cc \u0647\u0645\u067e\u0648\u0634\u0627\u0646\u06cc\u200c\u0647\u0627\u06cc \u0639\u0645\u0644\u06a9\u0631\u062f\u06cc \u0628\u0631\u0627\u06cc \u0645\u062f\u06cc\u0631\u06cc\u062a \u062a\u063a\u06cc\u06cc\u0631 \u0648\u062c\u0648\u062f \u062f\u0627\u0631\u062f \u0648 \u0642\u0627\u0628\u0644\u06cc\u062a\u200c\u0647\u0627\u06cc \u0622\u0646\u0647\u0627 \u062f\u0631 \u0686\u0627\u0631\u0686\u0648\u0628 \u0645\u062f\u06cc\u0631\u06cc\u062a \u062e\u062f\u0645\u0627\u062a \u06af\u0633\u062a\u0631\u062f\u0647\u200c\u062a\u0631 \u0627\u062f\u063a\u0627\u0645 \u0645\u06cc\u200c\u0634\u0648\u062f. \u0628\u0627 \u0627\u06cc\u0646 \u062d\u0627\u0644 \u0627\u06cc\u0646 \u0627\u0628\u0632\u0627\u0631\u0647\u0627 \u0628\u0631\u0627\u06cc \u0627\u0647\u062f\u0627\u0641 \u0645\u062e\u062a\u0644\u0641 \u0645\u0648\u0631\u062f \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0642\u0631\u0627\u0631 \u0645\u06cc\u200c\u06af\u06cc\u0631\u0646\u062f.<\/p>\n
\u06cc\u06a9 \u0627\u0628\u0632\u0627\u0631 ITAM\u060c \u062c\u0632\u0626\u06cc\u0627\u062a \u0633\u062e\u062a \u0627\u0641\u0632\u0627\u0631 \u0648 \u0646\u0631\u0645 \u0627\u0641\u0632\u0627\u0631 \u0631\u0627 \u062f\u0631 \u06a9\u0644 \u0686\u0631\u062e\u0647 \u0639\u0645\u0631 \u062f\u0627\u0631\u0627\u06cc\u06cc \u0631\u062f\u06cc\u0627\u0628\u06cc \u06a9\u0631\u062f\u0647 \u0648 \u0646\u0633\u0628\u062a \u0628\u0647 \u0622\u0646\u0686\u0647 \u06cc\u06a9 CMDB \u0631\u062f\u06cc\u0627\u0628\u06cc \u0645\u06cc\u200c\u06a9\u0646\u062f\u060c \u062b\u0627\u0628\u062a\u200c\u062a\u0631 \u0627\u0633\u062a. \u0627\u06cc\u0646 \u0634\u0627\u0645\u0644 \u062e\u0631\u06cc\u062f\u060c \u0628\u0647\u0631\u0647 \u0628\u0631\u062f\u0627\u0631\u06cc\u060c \u0646\u06af\u0647\u062f\u0627\u0631\u06cc \u0648 \u062f\u0641\u0639 \u0627\u0633\u062a. \u0628\u0647 \u062e\u0627\u0637\u0631 \u062f\u0627\u0634\u062a\u0647 \u0628\u0627\u0634\u06cc\u062f \u06a9\u0647 \u062f\u0631 \u0647\u0631 \u0645\u0631\u062d\u0644\u0647\u060c \u062e\u062f\u0645\u0627\u062a \u067e\u0634\u062a\u06cc\u0628\u0627\u0646\u06cc \u0648 \u0627\u0633\u062a\u0647\u0644\u0627\u06a9\u060c \u0647\u0632\u06cc\u0646\u0647\u200c\u0647\u0627\u06cc \u062e\u0627\u0635 \u062e\u0648\u062f \u0631\u0627 \u062f\u0627\u0631\u062f. \u0645\u062f\u06cc\u0631\u06cc\u062a \u062f\u0627\u0631\u0627\u06cc\u06cc \u0645\u0632\u0627\u06cc\u0627\u06cc\u06cc \u0628\u0647 \u0647\u0645\u0631\u0627\u0647 \u062f\u0627\u0631\u062f \u06a9\u0647 \u0634\u0627\u0645\u0644 \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0628\u0647\u062a\u0631 \u0627\u0632 \u062f\u0627\u0631\u0627\u06cc\u06cc\u060c \u062d\u0633\u0627\u0628\u0631\u0633\u06cc \u067e\u06cc\u0634\u06af\u06cc\u0631\u0627\u0646\u0647 \u062f\u0627\u0631\u0627\u06cc\u06cc\u060c \u0627\u0646\u0637\u0628\u0627\u0642 \u0648 \u0627\u0641\u0632\u0627\u06cc\u0634 \u0627\u0645\u0646\u06cc\u062a \u0627\u0633\u062a \u06a9\u0647 \u062f\u0631 \u0646\u0647\u0627\u06cc\u062a \u0645\u0646\u062c\u0631 \u0628\u0647 \u062a\u0635\u0645\u06cc\u0645 \u06af\u06cc\u0631\u06cc \u0645\u0648\u0641\u0642\u200c\u062a\u0631\u060c \u0633\u0631\u06cc\u0639\u200c\u062a\u0631 \u0648 \u062f\u0642\u06cc\u0642\u200c\u062a\u0631 \u0645\u06cc\u200c\u0634\u0648\u062f.<\/p>\n
\u0627\u0628\u0632\u0627\u0631\u0647\u0627\u06cc ITAM \u0645\u0639\u0645\u0648\u0644\u0627 \u0628\u0631\u0627\u06cc \u062f\u0633\u062a\u06cc\u0627\u0628\u06cc \u0628\u0647 \u0627\u0647\u062f\u0627\u0641 \u062a\u062c\u0627\u0631\u06cc \u0645\u0627\u0646\u0646\u062f \u0628\u0631\u0631\u0633\u06cc \u0648 \u062a\u0635\u0645\u06cc\u0645 \u06af\u06cc\u0631\u06cc \u0627\u0632 \u0637\u0631\u06cc\u0642 \u0686\u0631\u062e\u0647 \u0639\u0645\u0631 \u062f\u0627\u0631\u0627\u06cc\u06cc \u0632\u06cc\u0631\u0633\u0627\u062e\u062a \u0645\u0648\u0631\u062f \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0642\u0631\u0627\u0631 \u0645\u06cc\u200c\u06af\u06cc\u0631\u0646\u062f. \u062f\u0631 \u0635\u0648\u0631\u062a\u06cc \u06a9\u0647 \u0627\u0628\u0632\u0627\u0631\u0647\u0627\u06cc \u0645\u062f\u06cc\u0631\u06cc\u062a \u067e\u06cc\u06a9\u0631\u0628\u0646\u062f\u06cc \u0628\u06cc\u0634\u062a\u0631 \u0628\u0631\u0627\u06cc \u0627\u0647\u062f\u0627\u0641 \u0633\u0631\u0648\u06cc\u0633 \u0645\u062d\u0648\u0631 \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0645\u06cc\u200c\u0634\u0648\u0646\u062f \u0648 \u0628\u0647 \u06a9\u0627\u0631\u06a9\u0646\u0627\u0646 \u0641\u0646\u0627\u0648\u0631\u06cc \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u06a9\u0645\u06a9 \u0645\u06cc\u200c\u06a9\u0646\u0646\u062f \u0636\u0645\u0646 \u062f\u0631\u06a9 \u0648\u0627\u0628\u0633\u062a\u06af\u06cc\u200c\u0647\u0627\u060c \u0628\u062a\u0648\u0627\u0646\u0646\u062f \u062e\u062f\u0645\u0627\u062a \u0641\u0646\u0627\u0648\u0631\u06cc \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u0631\u0627 \u0628\u0631\u0646\u0627\u0645\u0647 \u0631\u06cc\u0632\u06cc \u0648 \u062d\u0641\u0638 \u06a9\u0646\u0646\u062f.<\/p>\n
\u062a\u0648\u062c\u0647 \u062f\u0627\u0634\u062a\u0647 \u0628\u0627\u0634\u06cc\u062f \u06a9\u0647 \u062f\u0648 \u0633\u06cc\u0633\u062a\u0645 ITAM \u0648 CMDB \u062f\u0631 \u0645\u0642\u0627\u0628\u0644 \u0647\u0645 \u0642\u0631\u0627\u0631 \u0646\u062f\u0627\u0631\u0646\u062f. \u0628\u0647 \u0639\u0646\u0648\u0627\u0646 \u0645\u062b\u0627\u0644\u060c \u06cc\u06a9 \u0633\u0631\u0648\u0631\u060c \u0628\u0631\u0646\u0627\u0645\u0647 \u062f\u0627\u0631\u0627\u06cc\u06cc \u0641\u0646\u0627\u0648\u0631\u06cc \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u0628\u0627 \u0627\u0631\u0632\u0634 \u0645\u0627\u0644\u06cc \u0627\u0633\u062a. \u0627\u0645\u0627 \u062f\u0631 \u0637\u0648\u0644 \u0632\u0645\u0627\u0646 \u0645\u0633\u062a\u0647\u0644\u06a9 \u0645\u06cc\u200c\u0634\u0648\u062f \u0648 \u0646\u06cc\u0627\u0632 \u0628\u0647 \u062a\u0639\u0645\u06cc\u0631 \u0648 \u0646\u06af\u0647\u062f\u0627\u0631\u06cc \u067e\u06cc\u062f\u0627 \u0645\u06cc\u200c\u06a9\u0646\u062f. \u0647\u0645\u0686\u0646\u06cc\u0646 \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u062f \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u0639\u0645\u0644\u06cc\u0627\u062a\u06cc \u0645\u0627\u0646\u0646\u062f \u0642\u0631\u0627\u0631\u062f\u0627\u062f\u0647\u0627\u06cc \u062e\u062f\u0645\u0627\u062a\u06cc \u06a9\u0647 \u0628\u062e\u0634\u06cc \u0627\u0632 CMDB \u0646\u06cc\u0633\u062a\u0646\u062f \u0631\u0627 \u062f\u0631 \u062e\u0648\u062f \u062c\u0627\u06cc \u062f\u0647\u062f. \u0622\u0646 \u0633\u0631\u0648\u0631 \u06cc\u06a9 \u0622\u06cc\u062a\u0645 \u067e\u06cc\u06a9\u0631\u0628\u0646\u062f\u06cc \u0628\u0647 \u0634\u0645\u0627\u0631 \u0645\u06cc\u200c\u0631\u0648\u062f \u06a9\u0647 \u0634\u0645\u0627 \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u06cc\u062f \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u0645\u0631\u0628\u0648\u0637 \u0628\u0647 \u0622\u0646 \u0631\u0627 \u0627\u0632 \u0637\u0631\u06cc\u0642 \u06cc\u06a9 CMDB \u0631\u062f\u06cc\u0627\u0628\u06cc \u0648 \u0645\u062f\u06cc\u0631\u06cc\u062a \u06a9\u0646\u06cc\u062f\u060c \u06cc\u0639\u0646\u06cc \u0627\u0632 \u0637\u0631\u06cc\u0642 \u0633\u06cc\u0633\u062a\u0645 \u0639\u0627\u0645\u0644 \u0648 \u0646\u0631\u0645 \u0627\u0641\u0632\u0627\u0631 \u0646\u0635\u0628 \u0634\u062f\u0647 \u0628\u0631 \u0631\u0648\u06cc \u0622\u0646\u060c \u062a\u0646\u0638\u06cc\u0645\u0627\u062a \u0633\u0631\u0648\u0631 \u0648 \u0646\u0633\u062e\u0647\u200c\u0647\u0627\u06cc \u0645\u06cc\u0627\u0646 \u0627\u0641\u0632\u0627\u0631.<\/p>\n
\u0628\u0627 \u06a9\u0645\u06a9 CMDB \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u06cc\u062f \u0646\u0634\u0627\u0646 \u062f\u0647\u06cc\u062f \u06a9\u0647 \u0686\u06af\u0648\u0646\u0647 \u062a\u063a\u06cc\u06cc\u0631 \u062f\u0631 \u0648\u0636\u0639\u06cc\u062a \u067e\u06cc\u06a9\u0631\u0628\u0646\u062f\u06cc \u0633\u0631\u0648\u0631 \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u062f \u0628\u0631 \u0639\u0645\u0644\u06a9\u0631\u062f\u060c \u0645\u0634\u06a9\u0644\u0627\u062a \u067e\u0627\u06cc\u062f\u0627\u0631\u06cc \u0648 \u0627\u0645\u0646\u06cc\u062a \u0633\u06cc\u0633\u062a\u0645 \u0645\u0648\u062b\u0631 \u0628\u0627\u0634\u062f.<\/p>\n
\u0642\u0627\u0628\u0644\u06cc\u062a\u200c\u0647\u0627\u06cc \u0627\u0628\u0632\u0627\u0631 CMDB \u0686\u06cc\u0633\u062a\u061f<\/strong><\/h3>\n
\u062f\u0631 \u0627\u06cc\u0646 \u0628\u062e\u0634 \u0639\u0644\u0627\u0648\u0647 \u0628\u0631 \u0645\u0639\u0631\u0641\u06cc \u0642\u0627\u0628\u0644\u06cc\u062a\u200c\u0647\u0627\u06cc CMDB\u060c \u0628\u0631\u062e\u06cc \u0646\u0645\u0648\u0646\u0647\u200c\u0647\u0627\u06cc \u0627\u06cc\u0646 \u0627\u0628\u0632\u0627\u0631 \u0631\u0627 \u0646\u06cc\u0632 \u0628\u0647 \u0634\u0645\u0627 \u0645\u0639\u0631\u0641\u06cc \u062e\u0648\u0627\u0647\u06cc\u0645 \u06a9\u0631\u062f.<\/p>\n
\u0645\u0648\u0627\u0631\u062f \u0632\u06cc\u0631 \u0627\u0632 \u062c\u0645\u0644\u0647 \u0642\u0627\u0628\u0644\u06cc\u062a\u200c\u0647\u0627\u06cc \u0627\u06cc\u0646 \u0627\u0628\u0632\u0627\u0631 \u0628\u0647 \u0634\u0645\u0627\u0631 \u0645\u06cc\u200c\u0631\u0648\u0646\u062f:<\/p>\n
\n
\u06a9\u0634\u0641 \u0648 \u0627\u0631\u0632\u06cc\u0627\u0628\u06cc CI \u0641\u0639\u0644\u06cc \u062f\u0627\u0631\u0627\u06cc\u06cc\u200c\u0647\u0627\u06cc \u0641\u0646\u0627\u0648\u0631\u06cc \u0627\u0637\u0644\u0627\u0639\u0627\u062a<\/li>\n
\u0627\u0645\u06a9\u0627\u0646 \u062a\u0631\u0633\u06cc\u0645 \u0646\u0642\u0634\u0647 \u0648\u0627\u0628\u0633\u062a\u06af\u06cc \u0628\u06cc\u0646 \u062f\u0627\u0631\u0627\u06cc\u06cc\u200c\u0647\u0627 \u0648 CI \u0647\u0627<\/li>\n
\u0627\u0645\u06a9\u0627\u0646 \u0634\u0628\u06cc\u0647 \u0633\u0627\u0632\u06cc \u06cc\u0627 \u067e\u06cc\u0634 \u0628\u06cc\u0646\u06cc \u0627\u062b\u0631 \u062a\u063a\u06cc\u06cc\u0631 \u0628\u0647 CI \u0647\u0627<\/li>\n<\/ul>\n
\u062e\u0648\u0628 \u0627\u0633\u062a \u0628\u062f\u0627\u0646\u06cc\u062f \u06a9\u0647 \u0628\u0633\u06cc\u0627\u0631\u06cc \u0627\u0632 \u0627\u0628\u0632\u0627\u0631\u0647\u0627\u06cc \u0645\u062f\u06cc\u0631\u06cc\u062a \u067e\u06cc\u06a9\u0631\u0628\u0646\u062f\u06cc \u0628\u0631\u0627\u06cc \u0633\u0627\u0632\u0645\u0627\u0646\u200c\u0647\u0627 \u0628\u0627 \u0646\u06cc\u0627\u0632\u0647\u0627\u06cc \u0645\u062e\u062a\u0644\u0641 \u062f\u0631 \u062f\u0633\u062a\u0631\u0633 \u0647\u0633\u062a\u0646\u062f. \u0646\u0645\u0648\u0646\u0647\u200c\u0647\u0627\u06cc \u0631\u0627\u06cc\u062c \u0627\u06cc\u0646 \u0627\u0628\u0632\u0627\u0631\u0647\u0627 \u0639\u0628\u0627\u0631\u062a \u0627\u0633\u062a \u0627\u0632:<\/p>\n
\n
BMC Helix Platform<\/strong><\/li>\n<\/ul>\n
\u067e\u0644\u062a\u0641\u0631\u0645 BMC Helix\u060c \u06cc\u06a9 \u0631\u0627\u0647 \u062d\u0644 \u0645\u062f\u06cc\u0631\u06cc\u062a \u062e\u062f\u0645\u0627\u062a \u0648 \u0639\u0645\u0644\u06cc\u0627\u062a \u0628\u0647 \u0635\u0648\u0631\u062a \u0645\u0646\u0628\u0639 \u0628\u0627\u0632 \u0648 \u0645\u0642\u06cc\u0627\u0633 \u067e\u0630\u06cc\u0631 \u0627\u0633\u062a \u06a9\u0647 \u06a9\u0627\u0631\u0627\u06cc\u06cc\u060c \u0628\u0647\u0631\u0647\u200c\u0648\u0631\u06cc \u0648 \u0646\u0648\u0622\u0648\u0631\u06cc \u0631\u0627 \u0627\u0641\u0632\u0627\u06cc\u0634 \u0645\u06cc\u200c\u062f\u0647\u062f.<\/p>\n
\n
Broadcom Inc<\/strong><\/li>\n<\/ul>\n
\u06cc\u06a9 \u0634\u0631\u06a9\u062a \u067e\u06cc\u0634\u0631\u0648 \u062f\u0631 \u0641\u0646\u0627\u0648\u0631\u06cc \u0627\u0633\u062a \u06a9\u0647 \u0637\u06cc\u0641 \u06af\u0633\u062a\u0631\u062f\u0647\u200c\u0627\u06cc \u0627\u0632 \u0631\u0627\u0647\u200c\u062d\u0644\u200c\u0647\u0627\u06cc \u0646\u0631\u0645 \u0627\u0641\u0632\u0627\u0631\u06cc \u0648 \u0632\u06cc\u0631\u0633\u0627\u062e\u062a\u200c\u0647\u0627\u06cc \u0637\u0631\u0627\u062d\u06cc \u0631\u0627 \u0627\u0631\u0627\u0626\u0647 \u0648 \u062a\u0648\u0633\u0639\u0647 \u0645\u06cc\u200c\u062f\u0647\u062f.<\/p>\n
\n
GLPi<\/strong><\/li>\n<\/ul>\n
GLPi<\/a> \u0646\u0648\u0639\u06cc \u0646\u0631\u0645 \u0627\u0641\u0632\u0627\u0631 \u0645\u062f\u06cc\u0631\u06cc\u062a \u062f\u0627\u0631\u0627\u06cc\u06cc \u0641\u0646\u0627\u0648\u0631\u06cc \u0627\u0637\u0644\u0627\u0639\u0627\u062a\u060c \u0633\u06cc\u0633\u062a\u0645 \u0631\u062f\u06cc\u0627\u0628\u06cc \u0645\u0634\u06a9\u0644 \u0648 \u0633\u06cc\u0633\u062a\u0645 \u0645\u06cc\u0632 \u062e\u062f\u0645\u062a \u0645\u0646\u0628\u0639 \u0628\u0627\u0632 \u0627\u0633\u062a \u06a9\u0647 \u0628\u0647 \u0632\u0628\u0627\u0646 PHP \u0646\u0648\u0634\u062a\u0647 \u0634\u062f\u0647 \u0648 \u0628\u0647 \u0639\u0646\u0648\u0627\u0646 \u06cc\u06a9 \u0646\u0631\u0645 \u0627\u0641\u0632\u0627\u0631 \u0645\u0646\u0628\u0639 \u0628\u0627\u0632 \u062a\u062d\u062a \u0645\u062c\u0648\u0632 \u0639\u0645\u0648\u0645\u06cc GNU \u062a\u0648\u0632\u06cc\u0639 \u0634\u062f\u0647 \u0627\u0633\u062a.<\/p>\n
\n
Microsoft System Center Service Manager (SCSM)<\/strong><\/li>\n<\/ul>\n\u0631\u0627\u0647\u06a9\u0627\u0631 SCSM<\/a>\u060c \u0628\u0631 \u0627\u0633\u0627\u0633 \u0627\u0633\u062a\u0627\u0646\u062f\u0627\u0631\u062f ITIL \u0648 MOF \u0633\u0627\u062e\u062a\u0647 \u0634\u062f\u0647 \u0648 \u0627\u0645\u06a9\u0627\u0646 \u0627\u0633\u062a\u0627\u0646\u062f\u0627\u0631\u062f \u0633\u0627\u0632\u06cc \u0633\u0631\u0648\u06cc\u0633\u200c\u0647\u0627\u06cc \u0633\u0627\u0632\u0645\u0627\u0646\u06cc \u0648 \u0627\u062a\u0648\u0645\u0627\u0633\u06cc\u0648\u0646 \u0639\u0645\u0644\u06a9\u0631\u062f\u0647\u0627\u06cc \u067e\u0634\u062a\u06cc\u0628\u0627\u0646\u06cc \u0645\u0627\u0646\u0646\u062f \u0633\u06cc\u0633\u062a\u0645 \u062a\u06cc\u06a9\u062a\u06cc\u0646\u06af \u0631\u0627 \u0628\u0631\u0627\u06cc \u0633\u0627\u0632\u0645\u0627\u0646\u200c\u0647\u0627 \u0641\u0631\u0627\u0647\u0645 \u0645\u06cc\u200c\u06a9\u0646\u062f.<\/p>\n
\n
ServiceNow Platform<\/strong><\/li>\n<\/ul>\n
\u067e\u0644\u062a\u0641\u0631\u0645 ServiceNow \u06cc\u06a9 \u067e\u0644\u062a\u0641\u0631\u0645 \u0633\u0631\u0648\u0631 \u0645\u062c\u0627\u0632\u06cc \u0627\u0628\u0631\u06cc \u0627\u0633\u062a \u06a9\u0647 \u062e\u062f\u0645\u0627\u062a \u0645\u0631\u0628\u0648\u0637 \u0628\u0647 PaaS \u0627\u0632 \u062c\u0645\u0644\u0647 \u062e\u062f\u0645\u0627\u062a \u0645\u0631\u0628\u0648\u0637 \u0628\u0647 \u0646\u06cc\u0631\u0648\u06cc \u0627\u0646\u0633\u0627\u0646\u06cc\u060c \u0627\u0645\u0648\u0631 \u0645\u0627\u0644\u06cc\u060c \u0628\u0627\u0632\u0627\u0631\u06cc\u0627\u0628\u06cc \u0648 \u0639\u0645\u0644\u06cc\u0627\u062a \u0645\u06cc\u062f\u0627\u0646\u06cc \u0631\u0627 \u062f\u0631 \u0633\u0627\u0632\u0645\u0627\u0646 \u0627\u0631\u0627\u0626\u0647 \u0645\u06cc\u200c\u06a9\u0646\u062f.<\/p>\n
\n
IBM Control Desk<\/strong><\/li>\n<\/ul>\n
\u0646\u0631\u0645 \u0627\u0641\u0632\u0627\u0631 \u06cc\u06a9\u067e\u0627\u0631\u0686\u0647 \u062f\u0627\u0631\u0627\u06cc\u06cc \u0648 \u062e\u062f\u0645\u0627\u062a IBM Control Desk\u060c \u06cc\u06a9 \u0645\u0631\u06a9\u0632 \u06a9\u0646\u062a\u0631\u0644 \u0645\u0634\u062a\u0631\u06a9 \u0628\u0631\u0627\u06cc \u0645\u062f\u06cc\u0631\u06cc\u062a \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u062a\u062c\u0627\u0631\u06cc \u0627\u0633\u062a. \u0627\u06cc\u0646 \u0633\u06cc\u0633\u062a\u0645 ITSM \u0645\u0648\u0631\u062f \u0646\u06cc\u0627\u0632 \u0628\u0631\u0627\u06cc \u0633\u0627\u062f\u0647 \u0633\u0627\u0632\u06cc \u067e\u0634\u062a\u06cc\u0628\u0627\u0646\u06cc \u0627\u0632 \u06a9\u0627\u0631\u0628\u0631\u0627\u0646 \u0648 \u0632\u06cc\u0631\u0633\u0627\u062e\u062a\u200c\u0647\u0627 \u0631\u0627 \u0641\u0631\u0627\u0647\u0645 \u0645\u06cc\u200c\u06a9\u0646\u062f.<\/p>\n
\u0648 \u062f\u0631 \u0627\u0646\u062a\u0647\u0627…<\/strong><\/p>\n
\u0628\u0627 \u067e\u06cc\u0686\u06cc\u062f\u0647 \u062a\u0631 \u0634\u062f\u0646 \u0632\u06cc\u0631\u0633\u0627\u062e\u062a\u200c\u0647\u0627\u06cc \u0641\u0646\u0627\u0648\u0631\u06cc \u0627\u0637\u0644\u0627\u0639\u0627\u062a\u060c \u0627\u0647\u0645\u06cc\u062a \u0631\u062f\u06cc\u0627\u0628\u06cc \u0648 \u062f\u0631\u06a9 \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u062f\u0631 \u0645\u062d\u06cc\u0637 IT \u0627\u0641\u0632\u0627\u06cc\u0634 \u067e\u06cc\u062f\u0627 \u0645\u06cc\u200c\u06a9\u0646\u062f. \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0627\u0632 CMDB \u06cc\u06a9\u06cc \u0627\u0632 \u0628\u0647\u062a\u0631\u06cc\u0646 \u0631\u0627\u0647\u06a9\u0627\u0631\u0647\u0627 \u0628\u0631\u0627\u06cc \u0631\u0627\u0647\u0628\u0631\u0627\u0646 \u0641\u0646\u0627\u0648\u0631\u06cc \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u0627\u0633\u062a \u06a9\u0647 \u0628\u0627\u06cc\u062f \u0636\u0645\u0646 \u0634\u0646\u0627\u0633\u0627\u06cc\u06cc \u0648 \u062a\u0627\u06cc\u06cc\u062f \u0647\u0631 \u06cc\u06a9 \u0627\u0632 \u0627\u062c\u0632\u0627\u06cc \u0632\u06cc\u0631\u0633\u0627\u062e\u062a\u200c\u0647\u0627\u060c \u0622\u0646\u200c\u0647\u0627 \u0631\u0627 \u0628\u0647 \u0628\u0647\u062a\u0631\u06cc\u0646 \u0635\u0648\u0631\u062a \u0645\u0645\u06a9\u0646 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0648 \u0628\u0647\u06cc\u0646\u0647 \u0633\u0627\u0632\u06cc \u06a9\u0646\u0646\u062f.<\/p>\n
\u0627\u0645\u0631\u0648\u0632 \u0636\u0645\u0646 \u067e\u0627\u0633\u062e \u0628\u0647 \u0633\u0648\u0627\u0644 CMDB \u0686\u06cc\u0633\u062a\u060c \u0648\u06cc\u0698\u06af\u06cc\u200c\u0647\u0627\u060c \u0646\u062d\u0648\u0647 \u0639\u0645\u0644\u06a9\u0631\u062f\u060c \u0645\u0631\u0627\u062d\u0644 \u0627\u062c\u0631\u0627 \u0648 \u0647\u0645\u0686\u0646\u06cc\u0646 \u0627\u0631\u062a\u0628\u0627\u0637 \u0622\u0646 \u0628\u0627 \u067e\u0644\u062a\u0641\u0631\u0645\u200c\u0647\u0627\u06cc ITIL \u0648 ITAM \u0631\u0627 \u0646\u06cc\u0632 \u0628\u0631\u0631\u0633\u06cc \u06a9\u0631\u062f\u06cc\u0645.<\/p>\n","protected":false},"excerpt":{"rendered":"
\u0632\u0645\u0627\u0646 \u0645\u0637\u0627\u0644\u0639\u0647:<\/span> 8<\/span> \u062f\u0642\u06cc\u0642\u0647<\/span><\/span>CMDB \u06cc\u0627 \u0645\u062f\u06cc\u0631\u06cc\u062a \u067e\u06cc\u06a9\u0631\u0628\u0646\u062f\u06cc\u060c \u0646\u0648\u0639\u06cc \u0633\u06cc\u0633\u062a\u0645 \u0636\u0628\u0637 \u06a9\u0646\u0646\u062f\u0647 \u0627\u0633\u062a \u06a9\u0647 \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u0645\u0631\u0628\u0648\u0637 \u0628\u0647 \u0632\u06cc\u0631\u0633\u0627\u062e\u062a\u200c\u0647\u0627 \u0648 \u0645\u062f\u06cc\u0631\u06cc\u062a \u062e\u062f\u0645\u0627\u062a \u0631\u0627 \u062f\u0631 \u0642\u0627\u0644\u0628 \u0648\u0631\u0648\u062f\u06cc\u200c\u0647\u0627\u06cc\u06cc \u0628\u0647 \u0646\u0627\u0645 \u0622\u06cc\u062a\u0645\u200c\u0647\u0627\u06cc \u067e\u06cc\u06a9\u0631\u0628\u0646\u062f\u06cc (CI) \u0630\u062e\u06cc\u0631\u0647 \u0645\u06cc\u200c\u06a9\u0646\u062f. \u0647\u0645\u0631\u0627\u0647 \u0645\u0627 \u0628\u0645\u0627\u0646\u06cc\u062f \u062a\u0627 \u0628\u0647 \u0634\u0645\u0627 \u0628\u06af\u0648\u06cc\u06cc\u0645 CMDB \u0686\u06cc\u0633\u062a \u0648 \u0686\u0647 \u0627\u0631\u062a\u0628\u0627\u0637\u06cc \u0628\u0627 ITIL \u0648 ITAM \u062f\u0627\u0631\u062f.<\/p>\n","protected":false},"author":5,"featured_media":5572,"comment_status":"open","ping_status":"open","sticky":true,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15],"tags":[96],"better_featured_image":{"id":5572,"alt_text":"CMDB \u0686\u06cc\u0633\u062a","caption":"","description":"\u062a\u0635\u0648\u06cc\u0631 \u0634\u0646\u0627\u0633\u0647","media_type":"image","media_details":{"width":720,"height":376,"file":"2022\/05\/What-is-CMDB.png","sizes":{"medium":{"file":"What-is-CMDB-300x157.png","width":300,"height":157,"mime-type":"image\/png","source_url":"https:\/\/www.irandnn.ir\/mag\/wp-content\/uploads\/2022\/05\/What-is-CMDB-300x157.png"},"thumbnail":{"file":"What-is-CMDB-150x150.png","width":150,"height":150,"mime-type":"image\/png","source_url":"https:\/\/www.irandnn.ir\/mag\/wp-content\/uploads\/2022\/05\/What-is-CMDB-150x150.png"},"publisher-tb1":{"file":"What-is-CMDB-86x64.png","width":86,"height":64,"mime-type":"image\/png","source_url":"https:\/\/www.irandnn.ir\/mag\/wp-content\/uploads\/2022\/05\/What-is-CMDB-86x64.png"},"publisher-sm":{"file":"What-is-CMDB-210x136.png","width":210,"height":136,"mime-type":"image\/png","source_url":"https:\/\/www.irandnn.ir\/mag\/wp-content\/uploads\/2022\/05\/What-is-CMDB-210x136.png"},"publisher-mg2":{"file":"What-is-CMDB-279x220.png","width":279,"height":220,"mime-type":"image\/png","source_url":"https:\/\/www.irandnn.ir\/mag\/wp-content\/uploads\/2022\/05\/What-is-CMDB-279x220.png"},"publisher-md":{"file":"What-is-CMDB-357x210.png","width":357,"height":210,"mime-type":"image\/png","source_url":"https:\/\/www.irandnn.ir\/mag\/wp-content\/uploads\/2022\/05\/What-is-CMDB-357x210.png"},"publisher-tall-sm":{"file":"What-is-CMDB-180x217.png","width":180,"height":217,"mime-type":"image\/png","source_url":"https:\/\/www.irandnn.ir\/mag\/wp-content\/uploads\/2022\/05\/What-is-CMDB-180x217.png"},"publisher-tall-lg":{"file":"What-is-CMDB-267x322.png","width":267,"height":322,"mime-type":"image\/png","source_url":"https:\/\/www.irandnn.ir\/mag\/wp-content\/uploads\/2022\/05\/What-is-CMDB-267x322.png"},"publisher-tall-big":{"file":"What-is-CMDB-368x376.png","width":368,"height":376,"mime-type":"image\/png","source_url":"https:\/\/www.irandnn.ir\/mag\/wp-content\/uploads\/2022\/05\/What-is-CMDB-368x376.png"}},"image_meta":{"aperture":"0","credit":"","camera":"","caption":"","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"","orientation":"0","keywords":[]}},"post":5568,"source_url":"https:\/\/www.irandnn.ir\/mag\/wp-content\/uploads\/2022\/05\/What-is-CMDB.png"},"fimg_url":"https:\/\/www.irandnn.ir\/mag\/wp-content\/uploads\/2022\/05\/What-is-CMDB.png","_links":{"self":[{"href":"https:\/\/www.irandnn.ir\/mag\/wp-json\/wp\/v2\/posts\/5568"}],"collection":[{"href":"https:\/\/www.irandnn.ir\/mag\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.irandnn.ir\/mag\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.irandnn.ir\/mag\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.irandnn.ir\/mag\/wp-json\/wp\/v2\/comments?post=5568"}],"version-history":[{"count":6,"href":"https:\/\/www.irandnn.ir\/mag\/wp-json\/wp\/v2\/posts\/5568\/revisions"}],"predecessor-version":[{"id":5637,"href":"https:\/\/www.irandnn.ir\/mag\/wp-json\/wp\/v2\/posts\/5568\/revisions\/5637"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.irandnn.ir\/mag\/wp-json\/wp\/v2\/media\/5572"}],"wp:attachment":[{"href":"https:\/\/www.irandnn.ir\/mag\/wp-json\/wp\/v2\/media?parent=5568"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.irandnn.ir\/mag\/wp-json\/wp\/v2\/categories?post=5568"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.irandnn.ir\/mag\/wp-json\/wp\/v2\/tags?post=5568"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}